FAQs

Sensory toys and tools that help kids and adults find their calm and focus: squishies, fidgets, mystery boxes and more. Everything we stock is chosen for how it feels in the hand, how quiet it is, and how well it holds up to daily use.

Any age, from toddlers to adults. Many of our customers are parents, teachers and occupational therapists, but plenty of people buy for their own desk, car or bedside table. Check the age guidance on each product page, as some items contain small parts.

Orders are usually dispatched within 48 hours. Please allow 7 to 14 business days for delivery once your order has shipped. You'll get a tracking link by email as soon as it's on its way. See our Shipping Policy for full details.

Once an order has been placed we're unable to make changes, including to items, quantities or the delivery address. Please double-check everything before you check out.

Contact us within 2 business days of delivery with your order number and photos, and we'll replace the item or refund you. See our Returns Policy for the details.

A surprise selection of sensory toys from our range, hand-picked and worth more than the box price. Contents vary, so no two boxes are the same. We can't take requests for specific items, but you can tell us about any allergies or sensitivities and we'll keep them in mind.

Most items can be wiped with a damp cloth and mild soap, then air dried. Avoid soaking, harsh chemicals and direct heat, as these can damage the texture. Product-specific care notes are on each product page.

Our members' club. Join for first access to new products and restocks, plus member-only offers. It's free to join. Head to the Sensory Club page to sign up.

Through the Contact Us page. We reply within one business day.